Hi, i've just invited my teammates to a repository, but they don't receive invitation emails.
I assume it's because i send the invitation before they created a bitbucket account using their email? (They are new employees in my company)
I've tried resending the invitation few times but still no invitations.
Read some questions here it was due to user block in the bitbucket part, can help me resolve this issue?
(i can provide the email address)
Hi @Ferry Irawan ,
The issue is most likely due to an invitation being sent before the email account is operational. If this is the case, your email server will respond with a hard bounce event (that the email doesn't exist) and then the email is placed in a suppression list, as we no longer try to send to non-existing emails.
If you can provide the email addresses of your team members with this issue, I can help.
If you don't feel comfortable sharing the emails publicly, you can open a ticket about this issue with Bitbucket Cloud support team (the support ticket will be visible only to you and Atlassian staff). You can do this via https://support.atlassian.com/contact/#/, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.
Please feel free to let us know if you have any questions.
Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events