Stash backup client: what does the tool do waiting the database backup?

I am using the backup tool: stash-backup-client-1.6.0

 

In my settings, I have

   in backup-config.properties:

      backup.scmdrain.timeout=600

 

   in stash-config.properties:

      backup.drain.database.timeout=600

      backup.drain.scm.timeout=600

 

When I run my backup, I have :

A backup could not be created. Reason: The backup on the server has become unresponsive and has not progressed in 300 seconds

 

I understandd that there is also a global timeout. and even if I have an interest in how I can set it, I am also wondering what my backup tool is trying to do.

In my logs, I can see that I have:

2015-02-04 02:40:30,242 INFO  [main] c.a.s.i.b.client.DefaultBackupClient Waiting on Stash database backup to complete

.......

2015-02-04 03:20:46,908 INFO  [main] c.a.s.i.b.client.DefaultBackupClient Waiting on Stash database backup to complete

 

So, What are the commands done by the tool to request the content of the database? Can I try to play it manually to check the reaction of my postgreSQL database?

How can I spend so many time waiting database backup with a global timeout of 300 seconds?

 

 

 

 

 

 

 

2 answers

1 accepted

1 vote

Hi Pierre,

After troubleshooting your situation, we've written the following KB article:

That's been the solution for completing the backup on your instance with the backup client.

For customers with big instances, we recommend moving off the backup client and use the solution below:

Best,
Thiago

 

 

 

Thank you, this page cover my questions

0 vote

Hi Pierre,

I advise you raise an issue at https://support.atlassian.com.

We will be able to help you from there (collect logs etc.)

Best,

Thiago

Please quote this question as well as the other one you were monitoring.

Thanks! I picked it up. Let's discuss it from there.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

29,960 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you