Search not working in Bitbucket Server

[Patrick Reck]

I am getting the following error when searching in my Bitbucket Server:

Server Busy

The server couldn't process your request, please try again later.

Looking at the request, to /rest/search/latest/search, it gives a 503 return.

I have tried following all the suggestions on this page: https://confluence.atlassian.com/bitbucketserverkb/troubleshooting-steps-for-bitbucket-server-code-search-827125334.html with no success. 

I can see the ElasticSearch server perfectly fine when going to localhost:7992, and the connection works when I test it in the Bitbucket Server settings.

I am out of ideas. Can anyone come up with some suggestion? :-)

[Christian Glockner]

Hi Patrick,

Did you take a look at the atlassian-bitbucket.log file immediately after trying the search? This should give you a better idea of why the 503 error is being thrown.

Cheers,

Christian

Premier Support Engineer

Atlassian

[Patrick Reck]

Hi Christian!

Thank you for your suggestion. The following is the log entry I get:

2017-11-30 14:31:03,410 ERROR [http-nio-7990-exec-6] patrickreck @9JSHV0x871x4678x0 15tsx2r 192.168.2.15 "POST /rest/search/latest/search HTTP/1.1" c.a.b.s.internal.rest.SearchResource Unexpected response code from Elasticsearch: 404

 Do you have an idea why ElasticSearch is throwing a 404?

[Christian Glockner]

Hi Patrick,

That suggests that perhaps the index doesn't exist in Elasticsearch. You can try deleting and recreating the index using the instructions in https://confluence.atlassian.com/bitbucketserverkb/bitbucket-code-search-is-unable-to-find-results-from-some-or-all-repositories-858783145.html

Cheers,

Christian

Premier Support Engineer

Atlassian

[Patrick Reck]

I tried that with no success. However it looks like it went OK. (see picture below)

The log entries for the two commands were:

2017-11-30 14:58:59,961 INFO [I/O dispatcher 1129] c.a.b.s.s.t.DefaultElasticsearchConnectionTester Connected to Elasticsearch version 2.3.1
2017-11-30 14:58:59,965 INFO [Caesium-1-4] c.a.b.s.i.i.j.c.SearchIndexCheck Rescheduling Startup Checks to ensure the bitbucket-search Elasticsearch index will be recreated.
2017-11-30 14:58:59,969 INFO [Caesium-1-4] c.a.b.s.i.c.DefaultClusterJobManager Attempting to schedule an ad-hoc for StartupChecksJob
2017-11-30 14:58:59,969 INFO [Caesium-1-4] c.a.b.s.i.c.DefaultClusterJobManager There are currently 2 to select from
2017-11-30 14:58:59,977 INFO [Caesium-1-1] c.a.b.s.i.cluster.ClusterJobRunner Job is already taken, no action is required. Job key: com.atlassian.bitbucket.search.internal.indexing.jobs.StartupChecksJob
2017-11-30 14:58:59,977 INFO [Caesium-1-4] c.a.b.s.j.c.i.HealthCheckRunner Health checks will run again after PT5M


2017-11-30 15:02:09,454 INFO [http-nio-7990-exec-4] patrickreck @9JSHV0x902x4904x0 0:0:0:0:0:0:0:1 "POST /rest/indexing/latest/sync HTTP/1.1" c.a.b.s.i.c.DefaultClusterJobManager Attempting to schedule an ad-hoc for ElasticsearchSynchronizeJob
2017-11-30 15:02:09,454 INFO [http-nio-7990-exec-4] patrickreck @9JSHV0x902x4904x0 0:0:0:0:0:0:0:1 "POST /rest/indexing/latest/sync HTTP/1.1" c.a.b.s.i.c.DefaultClusterJobManager There are currently 2 to select from
2017-11-30 15:02:09,462 INFO [Caesium-1-1] c.a.b.s.i.cluster.ClusterJobRunner Job is already taken, no action is required. Job key: com.atlassian.bitbucket.search.internal.indexing.jobs.ElasticsearchSynchronizeJob