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SSH not working intermittently

jzjones July 19, 2018

I was having trouble with git pull/push commands hanging intermittently. Trying to get to the root cause I ran ssh -T git@bitbucket.org. Sometimes it says I've been authenticated successfully and sometimes it just hangs. This leads me to believe my SSH key is set up properly so I'm not sure what would cause it to randomly not work and then start working again. As a side note, ssh -T git@github.com comes back successfully and never hangs, so I don't think it's some general SSH problem with my machine or network.

 

As I was writing this, one of the ssh -T git@bitbucket.org commands just came back but it took quite a while, on the order of minutes. Can anyone shed some light as to why it is so slow to respond for me?

 

EDIT: I ran ssh -Tvv git@bitbucket.org and I see the following: debug1: connect to address 2401:1d80:1010::150 port 22: Connection timed out

 

After that it looks like it attempts to connect again: debug1: Connecting to bitbucket.org [104.192.143.3] port 22. this time the connection is established immediately

2 answers

1 accepted

10 votes
Answer accepted
jredmond
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 20, 2018

That explains a lot, actually. Modern operating systems prioritize IPv6 traffic over IPv4 traffic, so if the IPv6 route is invalid or experiencing difficulty then the IPv4 connection will be delayed. You aren't experiencing this on Github because they still don't support IPv6.

As a short-term measure, you can add this to your ~/.ssh/config:

Host bitbucket.org
AddressFamily inet

That will instruct your SSH client to use only IPv4 when talking to Bitbucket.

jzjones July 20, 2018

Quick response, works perfectly! This is why Atlassian are the best; best products and best support.

 

Many thanks!

Jackson Millsaps June 12, 2019

I was having the same issue. Thanks for the explanation in addition to the solution!

Nazareno Castro October 5, 2020

This was the solution for me. I was using bitbucket via ssh and this configuration solved the issue.

Thanks!

soaresr October 24, 2022

Solved it for me, thanks!

0 votes
bberisso July 17, 2020

I have this exact same issue today, after months of using git over ssh to work on the same repo. Almost exactly two years since this was reported 🤔

The fix seems to work sometimes, but others it gets really slow. I start digging onto this because git push was hanging, then I try with ssh with this result:

$ ssh -T -v git@bitbucket.org
OpenSSH_8.1p1, LibreSSL 2.7.3
debug1: Reading configuration data /Users/brunoberisso/.ssh/config
debug1: /Users/brunoberisso/.ssh/config line 7: Applying options for bitbucket.org
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 47: Applying options for *
debug1: Connecting to bitbucket.org port 22.
debug1: Connection established.
debug1: identity file /Users/brunoberisso/.ssh/id_rsa.expero type 0
debug1: identity file /Users/brunoberisso/.ssh/id_rsa.expero-cert type -1
debug1: Local version string SSH-2.0-OpenSSH_8.1

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hangs here for a couple of minutes, then continues with success.

 

Forcing inet address family might alleviate the issue, I can't really tell because the daily seems random.

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