Reset BitBucket password

Hi,

A friend forgot his BitBucket password and wants to reset it. But when he tries the reset password function, it gives a message: "This account doesn't have any e-mail addresses associated with it. We cannot send a password reset for this account."

How can we reset the password and how is it even possible that no email address is linked to his account?

1 answer

1 accepted

0 votes
Answer accepted
Gary Sackett Atlassian Team May 14, 2015

Hi Francois,

We will need you to create a new support case at https://support.atlassian.com for us to look in to this further.

Cheers,
Gary 

Thanks. I made contact on Twitter a while ago and managed to sort this out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Bitbucket Pipelines

Building a Bitbucket Pipe as a casual coder

...ipe.sh :  #!/bin/bash source "$(dirname "$0")/common.sh" enable_debug extra_args="" if [[ "${DEBUG}" == "true" ]]; then extra_args="--verbose" fi # mandatory variables R...

274 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you