We would need some additional info in order to figure out what is happening.
In case you don't feel comfortable sharing this info publicly, you can open a ticket with our support team providing also the info I asked above, and they will help you with this issue.
You can open a support ticket with Bitbucket Cloud team via the following link:
In the field "What can we help you with?", select "Technical issues and bugs". Then make sure to select Bitbucket Cloud as product and also fill in the URL of the workspace that owns the repos.
Please feel free to let me know if you have any questions.
Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster ! While we’re all excited about the new improvements to Bitbucket ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event