Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,649
Community Members
 
Community Events
165
Community Groups

Password reset does not arrive

Francisco I'm New Here Jun 16, 2022

Hello, I'm not able to log into my bitbucket account. I tried to recover password, but the email never arrives (cizinhopb@yahoo.com.br). I've done all the steps indicated, and nothing works.

 

Link: https://support.atlassian.com/atlassian-account/docs/password-reset-issues/

 

Can anyone provide assistance?

Thanks!

1 answer

0 votes
Norbert C Atlassian Team Jun 20, 2022

Hi Francisco,

Thanks for reaching out to Atlassian Community, my name is Norbert and I'm a Bitbucket Cloud Support Engineer, it's nice to meet with you!

Can you let me know if you're still having issues receiving emails from Atlassian? Based on the logs the emails are getting delivered to you.

Please let me know.

Best Regards,
Norbert
Atlassian Bitbucket Cloud Support

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,198 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you