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Oracle 19c - Listener refused the connection

Hello everyone, I setup my bitbucket on a local server two months ago. The bitbucket uses Oracle 19C for database. Everything worked just fine. This morning I tried to access bitbucket and this error occurred:

 

A fatal error has occurred

The following problem occurred, which prevents Atlassian Bitbucket from starting:

  • The database, as currently configured, is not accessible.
    Listener refused the connection with the following error:
    ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

At first I thought that database is locked. This was happening with Oracle database in some other projects that I worked on. I checked database was locked. I unlocked the database using this command: ALTER PLUGGALBLE DATABASE ORCLPDB OPEN;

At this time I checked and database was open. I was able to run simple query to test and make sure Oracle is running. I refreshed the bitbucket link in my browser the same error occurred ORA-12514 TNS:listner...

If anyone knows how to fix this problem please let me know. The database is up and running. I'm able to access and connect to database with SQL Developer. 

Thank you. 

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