NullPointerException when viewing source file from Mercurial

Version FishEye 2.8.2 20121005010724

Crucible 2.8.2 20121005010724

Just finished configuring Fisheye and Crucible. Set up a repository for Mercurial. I can view change logs such as this:

But both of these pages give an error when I view Source


Your request was unable to be processed

java.lang.NullPointerException -

You are running release CR2.8.2 FE2.8.2 (20121005010724 2012-10-05), please report your release number when reporting bugs.

Got a problem or a suggestion?

Discuss it in the online forums or visit the support website for your support options.

2 answers

1 accepted

I just uninstalled OpenJDK and installed the Oracle JDK 1.7.0u9. I see graphs in the Respoitories view. I see actual source code instead of a Null Pointer Exception.

Could you detail the version of OpenJDK and your platform please?

0 vote


I think the best thing will be to raise a support request at

We'd want to see debug logs, which should contain a full stacktrace for the NullPointerException and allow us to diagnose the issue for you. I'd start by enabling debug logging, reproduce the error and then create a support zip to add to the support issue.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

22,775 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you