Hi
We are not receiving invitation emails on below users
<emails removed due to privacy reasons>
I doubt if these are in supression list.
Please help
Thanks
Hi, @Sachin Pokhariyal! Welcome to the community!
I checked our logs and confirmed that both emails had a block on the server that prevented emails from being sent to them, so I removed the emails from the suppression list.
Could you please remove the invitations and send them a new one? You can do this by following the next steps:
In case you have invited them to a specific repository:
Access the workspace > Go to the repo you have invited them to;
Access the Repository Settings > User and group access;
Click on the "invitation pending";
Select the “Cancel invitation" option to remove the invitation;
Add the emails again to send a new invitation.
In case you have invited them to a group on this workspace:
Access the workspace > Settings;
Access User groups > Open the group you have invited them to;
Click on the "invitation pending";
Select the “Cancel invitation" option to remove the invitation;
Add the emails again to send a new invitation.
Please let me know how it goes.
Kind regards,
Caroline
Please remove above mail ids from suppression list
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