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Not receiving emails of repository access or invites

Hussain Electricwala July 11, 2021

Hi, 

I am not receiving emails especially for getting repository invite access  on my email id <email_removed> . Can someone help ?

Might be similar issue like this : https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-emails-of-pull-requests/qaq-p/1350499 , if so can you help ? 
Thanks,

Hussain.

1 answer

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1 vote
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2021

Hi Hussain and welcome to the community!

I looked in our system and your email is not in any suppression list.

I see that one of your admins has also opened a support ticket about this issue, so I checked the invitations for the workspace they mentioned.

Your email address in the invitation has a typo, specifically an 'a' is missing from the username of the email address.

Could you please ask one of the admins to remove the existing invitation and send a new one, making sure they enter your email address correctly?

Please feel free to let me know how it goes.

Just a heads up, I removed your email from your question to protect your privacy.

Kind regards,
Theodora

Hussain Electricwala July 12, 2021

I have notified the respective admin .

Thanks Theodora.

Like Theodora Boudale likes this

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