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Not receiving emails of repository access or invites



I am not receiving emails especially for getting repository invite access  on my email id <email_removed> . Can someone help ?

Might be similar issue like this : , if so can you help ? 


1 answer

1 accepted

1 vote
Answer accepted

Hi Hussain and welcome to the community!

I looked in our system and your email is not in any suppression list.

I see that one of your admins has also opened a support ticket about this issue, so I checked the invitations for the workspace they mentioned.

Your email address in the invitation has a typo, specifically an 'a' is missing from the username of the email address.

Could you please ask one of the admins to remove the existing invitation and send a new one, making sure they enter your email address correctly?

Please feel free to let me know how it goes.

Just a heads up, I removed your email from your question to protect your privacy.

Kind regards,

I have notified the respective admin .

Thanks Theodora.

Like Theodora Boudale likes this

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