Not receiving any bitbucket invitation mail

Viktoryia.Tsikhanava October 27, 2021

Hi Support Team, 

I`m struggling to get an email invitation to Bitbucket sent to my teammate, similar to this issue https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-any-bitbucket-invitation-mail/qaq-p/1482142 Could you please check if there are any <domain_removed> emails in your suppression list ? If, yes then remove please. 

Cheers, 

Victoria 

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 27, 2021

Hi Victoria,

There were a few emails from that domain in our suppression list, I went ahead and removed all of them.

Could you please try resending any pending invitations now?

Feel free to let me know if the issue is resolved or if you're still experiencing issues.

Kind regards,
Theodora

Viktoryia.Tsikhanava October 28, 2021

Hi @Theodora Boudale !

Thanks for your help, all sorted. 

Cheers, 

Victoria

Like Theodora Boudale likes this
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 29, 2021

Thank you for the update Victoria and you are very welcome, glad to have helped!

Kind regards,
Theodora

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