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Not receiving any Bitbucket email notifications



Ever since I switched over to the PR v2 UX I stopped receiving email notifications from BitBucket (comments on my/watched PRs, approvals & merges, etc.)

I've switched back to the old UX, messed with the email aliases, changed marketing preferences, but nothing seems to help.

From what I've read it might be that some email bounced and my email address is now blacklisted (possibly temporarily). I will provide updates, but please take a look if possible as the entire experience of code reviewing is rather frustrating without real time feedback.

Thanks in advance,


P.S. For reference - that's the thread I found about bouncing emails -

1 answer

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Answer accepted
Tyler T Atlassian Team Sep 08, 2020

This was not caused by switching to the v2 version of pull requests - emails notifications are the same for both experiences on the backend.

Your email address was in our bounce list which means that Atlassian attempted to send mail to your address and it was returned as undeliverable. I've cleared your address from the list. Please verify that you can receive mail at that address and try again.

Thanks a lot. Noted. It works now.

Hi. Can I also be removed from the bounce list?

Hi, Could I also be removed from bounce list?

Can't you unblock the whole domain ?

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Tyler T Atlassian Team Sep 09, 2020

@aleksandar.aleksandrov Please create a support case so the email addresses can be shared confidentially:

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