Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not receiving any Bitbucket email notifications

Edited

Hi, 

Ever since I switched over to the PR v2 UX I stopped receiving email notifications from BitBucket (comments on my/watched PRs, approvals & merges, etc.)

I've switched back to the old UX, messed with the email aliases, changed marketing preferences, but nothing seems to help.

From what I've read it might be that some email bounced and my email address is now blacklisted (possibly temporarily). I will provide updates, but please take a look if possible as the entire experience of code reviewing is rather frustrating without real time feedback.

Thanks in advance,

teodor.iliev@tide.co

 

P.S. For reference - that's the thread I found about bouncing emails - https://community.atlassian.com/t5/Bitbucket-questions/I-stopped-receiving-bitbucket-email-notifications/qaq-p/1473605

1 answer

1 accepted

0 votes
Answer accepted
Tyler T Atlassian Team Sep 08, 2020

This was not caused by switching to the v2 version of pull requests - emails notifications are the same for both experiences on the backend.

Your email address was in our bounce list which means that Atlassian attempted to send mail to your address and it was returned as undeliverable. I've cleared your address from the list. Please verify that you can receive mail at that address and try again.

Thanks a lot. Noted. It works now.

Hi. Can I also be removed from the bounce list?

Hi, Could I also be removed from bounce list?

Can't you unblock the whole tide.co domain ?

Like # people like this
Tyler T Atlassian Team Sep 09, 2020

@aleksandar.aleksandrov Please create a support case so the email addresses can be shared confidentially: https://support.atlassian.com/bitbucket-cloud/

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,711 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you