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Not receiving Password reset email

Edited

The Password reset is not sending out the one specific address for our domain.

Email address: <email removed due to privacy reasons>

 

Other email addresses on this domain are receiving password reset email without any problem.

 

1 answer

0 votes
Caroline R Atlassian Team Nov 22, 2021

Hi, @Emrah Ar! Welcome to the community! 

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list.

Could you please confirm if you receive the email now? 

Kind regards,
Caroline

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