Not able to change avatar in Bitbucket

[Lukáš Lalinský]

I don't seem to be able to change the avatar for my account on Bitbucket. I go to Bitbucket settings, click on the avatar which takes me to my Atlassian account page, I change the avatar there and I can see it changed there even after reloading the page, but I go back to Bitbucket and it still uses my old avatar. I assumed it just takes some time for the change to replicate to Bitbucket, but I have done this one day ago and it's still not there. And what's worst, the Atlassian account page now shows the old avatar as well. Is this a known problem or is there no way to change my avatar on Bitbucket?

[Tommy Le]

Log into Bitbucket in incognito mode

[a_bachman]

I can confirm that this worked for me as well! But wtf atlassian

[quixoticduck]

This worked for me too, thanks :) but how ridiculous to have to do!

[Pablo Modernell WS]

This worked for me!

[fuadallahverdi]

so unprofessional...is it a mistake they did or a joke. That is a question )

[Rob Shearing]

Now a year on and I have the same problem.

[Deleted user]

Can we please have a fix for this? This is ridiculous. Over a year of people not being able to change their avatars. Basic account management functionality.

[dvdmierden]

Unbelievable this is still an issue. Does anyone at bitbucket actually read this or is just for show?

[Lukáš Lalinský]

Hm, and interestingly enough, I see the new avatar on this site. But if I click on the account settings, I get the old one again.

[khedidja Elmrabet]

Same probleme , i can not change the avatar for my account on Bitbucket

[Lukáš Lalinský]

Waiting over two days and still nothing. I don't think the avatar on BB will be changed. 

[krisrmal]

Keep the avatar whatever you changed. no matter you will see the same old one at the next login attempt. 

Keep it as it is. your changes will be effected after few hours. for instance, if you change it now, just check on tomorrow morning, then your new avatar will be there. 

This is just my experience, don't know its a bug or not. 

[dougknudsen]

Jan 2023 and still have to use Chrome vs Firefox to update the Bitbucket Avatar.

[gmb1226]

Anybody seeing this in 2021.... I had to change the bitbucket workspace avatar via chrome. firefox was broken for me.

[Amanda Fabiani]

Guys the same happened with me, I google for Gravatar and figure out that I had this wordpress blog a long time ago and the profile picture is a Gravatar. Atlassian have this integration and by changing my Gravatar, my profile picture on bitbucket was updated. I hope its help some of you.

[tyronehowe]

Same here :(

[Ted Henry]

Same here!  Bump!

[alex.shakun]

same here

[Dennis J_ Roehner]

same here.

[rzemaitis]

Nothing has changed, still waiting!

[Leandro]

Same problem still happening

[Joshua]

Same for me. been happening for years now

[Rajiv Raman]

I'm experiencing this as well. By bitbucket avatar is the boring old default one. When I try to change it, it shoots me over to Atlassian, where I have one already set.

[luigui_moreno]

Pleasee invalidate the avatar cache when we change the image!

[Florian Degenhardt]

have the same issue

[luigui_moreno]

fuck the avatar, i want to change it

[Paolo_Baesso]

I am having the same problem.

[RD AsiaYo]

same here

[Rui Leal]

Same here.