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Mistake paying for my account

Mistake paying for my account

I have made a mistake and pay for 50 users in bitbucket with my account Jose Jair Bonilla but what i need was to pay for that 50 users plan for the account imaginamos

2 answers

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Hi Jose,

Please send an e-mail to sales@atlassian.comwith these details and the ticket number you raised on support.atlassian.comand we'll check that for you.

Best regards,

Felipe Alencastro

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Hi Felipe, ok ill do it right now.

Thanks.

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Most answers here come from users like you, who have no control over things like billing. You should be able to get help at support.atlassian.com.

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But i couldn have an answer from support that resolves my issue.

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What kind of answer do you think we can give you that will resolve our issue? Support may be able to open your account and make changes, or even give a refund. We can't do anything except suggest how to not make that mistake in the future.

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