Mistake paying for my account

I have made a mistake and pay for 50 users in bitbucket with my account Jose Jair Bonilla but what i need was to pay for that 50 users plan for the account imaginamos

2 answers

Most answers here come from users like you, who have no control over things like billing. You should be able to get help at support.atlassian.com.

But i couldn have an answer from support that resolves my issue.

What kind of answer do you think we can give you that will resolve our issue? Support may be able to open your account and make changes, or even give a refund. We can't do anything except suggest how to not make that mistake in the future.

Hi Jose,

Please send an e-mail to sales@atlassian.comwith these details and the ticket number you raised on support.atlassian.comand we'll check that for you.

Best regards,

Felipe Alencastro

Hi Felipe, ok ill do it right now.

Thanks.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

27,348 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you