Lost email domain - cant access my repositories

[Simon Hodgson]

Hi,

I created an account a few years back under the domain imagineering.io. 

Ive since had to let that domain name elapse, and now I cant access my repositories. 

I have another email address, a gmail one, and wondering how I can transfer or access it

Can someone help please, as Im not sure what to do.

Thankyou

[Ana Retamal · Accepted solution]

Hi Simon, welcome to the Community.

I understand that you no longer own the domain name imagineering.io and, thus, can not access your Bitbucket account anymore.

Do you remember if you had any other email addresses associated with your Bitbucket Cloud account? If you did, we'd be able to swap the primary and secondary emails so you could get access again. If not, I'm afraid we won't be able to grant you access to that Bitbucket account, as there will be no way to confirm that it rightfully belongs to you.

Let us know!

Ana