Lost access to repositories?

Eric K I'm New Here Nov 07, 2017

Greetings. I have been using Bitbucket for a long time. Yesterday SourceTree started asking for me to reenter my password. Since it refused my password, I went to the website. Upon attempting to login I was notified that I was being upgraded to an Altassian account? Wierd, but anyway, I went through the wizard and was required to enter a NEW userid and when I finally got in, it seems I now have a new, empty account, with no way to login to my main account with all my repos. Of course I used the same email address for this process as my main account as I thought that was the intent. Any ideas what happened?

 

Thanks!

1 answer

0 votes

This could be due to the upgrade to Atlassian account, explained at https://confluence.atlassian.com/cloud/the-upgrade-to-atlassian-account-873871204.html.

Not sure what happened but you probably have lost some permissions. Check the documentation and reach out to Atlassian support if you can't figure it out.

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