Jira server backups with a system imaging tool

[newaters]

Our IT Dept has installed a system snapshot / imaging tool ( AppAssure/RapidRecovery) on our Jira, Bitbucket, and Confluence servers. Are there any pitfalls to be aware of when relying on such a tool for system backups? Is it still preferable to perform database backups as discussed here, or using the bitbucket command line backup utility?

[newaters · Accepted solution]

I intended to ask this question in the Jira community, not bitbucket. I've asked the question there: https://community.atlassian.com/t5/Jira-questions/Jira-server-backups-with-a-system-imaging-tool/qaq-p/755670