Jira Cloud users to be also Bitbucket cloud users

I want that some of my JIRA Cloud users were also Bitbucket users. 

I have connected our JIRA Cloud instance to our Bitbucket Cloud instance using JIRA -> Applications -> DVCS accounts

Also I have created a team in Bitbucket but when I try to grant access to my JIRA Cloud users from the Bitbucket team -> manage team -> add member and put their usernames then Bitbucket say "No user found"

Any idea on how to do this?

1 answer

1 accepted

This widget could not be displayed.

Hi there

Bitbucket and JIRA Cloud have separate user databases (and therefore do not share usernames), so your users will need to have accounts in both products. To check if they already have a Bitbucket account, you can search for users by email address in Bitbucket (instead of username). If they don't, you'll can invite them from the same screen.

To make this process easier, you can set up the DVCS connector to automatically invite new JIRA users to Bitbucket: https://confluence.atlassian.com/display/BITBUCKET/Configure+automatic+team+invitations

Thanks for using both products!

Alastair

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Friday in Bitbucket

What is your #1 piece of advice to new users getting started using Bitbucket?

Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...

169 views 9 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you