[Jira Cloud] Despite configured stash always forwarding to Bitbucket Edited

I have a problem and no idea where to look. For about a week, the connection to our (self-hosted) stash server suddenly stops working. In the jira-issues you do not see the branches. There is only the link "Create Branch". If you click on it, you end up on a Bitbucket login page.

My try: I deleted the link under "Application links" in Jira and Stash and rebuilt it. In Jira status is now "Connected".

But my problem persists. :(

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There is some interesting information: I have defined the jira-workflow to trigger a transition when a branch is created. And that is exactly what happened. A branch was created in Stash and the transition was triggered in Jira:

Automated transition started progress on BLABLABLA (triggered when a branch was created in Stash)

So it looks like the connection is really correct and there is an error in Jira Cloud. ?

5 answers

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Accepted answer

After it did not work for about 2 weeks, everything is back to normal since the 25.01. We haven't changed anything.

strange

Description extended...

There is some interesting information: I have defined the jira-workflow to trigger a transition when a branch is created. And that is exactly what happened. A branch was created in Stash and the transition was triggered in Jira:

Automated transition started progress on BLABLABLA (triggered when a branch was created in Stash)

So it looks like the connection is really correct and there is an error in Jira Cloud. ?

0 votes

Hi Tobias, has your Stash been upgraded recently? Stash is the old name for Bitbucket Server, so that might be the reason why you're being redirected to Bitbucket now.

Can you confirm you've followed the steps at Jira integration?

Also, can you let us know which Jira and Stash version are you using? Note that Stash is already EOL, so we might not be able to help you make this integration work again.

Best regards,

Ana

Thanks for your feedback @Ana Retamal Ortiz and now my answers:

  • Stash has not been updated. Stash is unchanged and in version 3.8.0 on our server
  • Yes, the integration was done as described. The whole thing has worked wonderfully for years.
  • I can not find a Jira version, but we use Jira Cloud. So it will be the latest version. Accordingly, only Jira may have changed recently.

All in all, I do not think that the EOL Stash is the problem, but Jira Cloud. 2 weeks ago, everything worked fine for uns.

Do you have any new information for me @Ana Retamal Ortiz or anyone else from Atlassian?

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