Issue for bitbucket to connect an external postgres database

[Demba NGOM]

I want to connect in a external postgresql database and i have this message. 

The configuration entered is not valid. A database connection could not be established. Please check your configuration and try again.
	com.atlassian.stash.internal.db.DefaultDatabaseManager.validateConfiguration(DefaultDatabaseManager.java:217)
	com.atlassian.stash.internal.db.DefaultDatabaseManager.prepareDatabase(DefaultDatabaseManager.java:183)
	com.atlassian.stash.internal.maintenance.SpringMaintenanceTaskFactory.setupTask(SpringMaintenanceTaskFactory.java:159)
	...
Could not get JDBC Connection; nested exception is org.postgresql.util.PSQLException: Connection attempt timed out.
	org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
	com.atlassian.stash.internal.db.DefaultDatabaseValidator.validate(DefaultDatabaseValidator.java:44)
	com.atlassian.stash.internal.db.DefaultDatabaseManager.validateConfiguration(DefaultDatabaseManager.java:214)
	...
Connection attempt timed out.
	org.postgresql.Driver$ConnectThread.getResult(Driver.java:368)
	org.postgresql.Driver.connect(Driver.java:279)
	java.sql.DriverManager.getConnection(DriverManager.java:664)
	...

Thank you!!

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

It looks like the server where you have installed Bitbucket Server is unable to reach the external DB. I would start by checking the network and firewall settings.

[Demba NGOM]

Hello  Jobin, 

Good answer!!!

Actuely, i want to clone projet in stash to bibucket server  and i have this error. 

Best regards;

bitbuck.PNG

[Jobin Kuruvilla [Adaptavist]]

Sorry, can you translate that to English for me?

[Demba NGOM]

Import failed

This deposit was not imported. Ask your administrators to check the log files for more details bitbucket

[Jobin Kuruvilla [Adaptavist]]

Not sure what the issue is. You can check the logs, as mentioned in the error, and hopefully that will give you more details on why this is happening.