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Is my user's email address on suppression list?

DA Admin I'm New Here May 25, 2022

Hello support, I'd like to confirm whether a user's e-mail is on the suppression list. This is my first attempt at opening a ticket, am I clear to provide this user's e-mail address in a forum such as this?

Thank you

1 answer

0 votes
Patrik S Atlassian Team May 26, 2022

Hello @DA Admin ,

As this request involves sharing sensitive information, such as the e-mail address,

I have created an internal ticket for you using the email of your community account, so you don't have to share this information here.
You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.
Thank you, @DA Admin .
Kind regards,
Patrik S
DA Admin I'm New Here May 27, 2022

Hey Patrick can you post the URL here? I have not received the e-mail. Thank you so much!

Patrik S Atlassian Team May 30, 2022

Hello @DA Admin ,

Sure thing! 

Please find the link to the internal ticket below : 

Let me know in case you run into any issues accessing it.

Thank you, @DA Admin .

Kind regards,

Patrik S

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