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Is my email address on suppression list?

A few months ago I stopped receiving any kind of notification for bitbucket repos that I'm watching and I think my email is on suppression list. Hope you can help me with this problem.

Kind regards,

Jesús Gutiérrez

1 answer

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Answer accepted
Caroline R Atlassian Team Jan 26, 2022

Hi, @Jesús Gutiérrez, thank you for reaching out to Atlassian Community. 

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. 

Could you please confirm if you receive the notifications now? 

Kind regards,
Caroline

Hi @Caroline R , thank you very much, I started to receive email notifications.

Caroline R Atlassian Team Jan 27, 2022

Hi, Jesús, thanks for your confirmation, I'm glad to know it worked. 

Kind regards,
Caroline

hi @Caroline R 

thank you for your comment above, can you please help us clear suppression list 

one of the team member is not getting notification

domain is rrit.com.au

 

thank you 

Patrik S Atlassian Team Jul 05, 2022

Hey @Mark Habib ,

I would like to ask if you could please create a new question for your issue with the e-mail being affected, so we can check our suppression list for this e-mail.

We generally encourage users to create a new question for their issue instead of posting on someone else’s question, because:

1) the root cause and resolution may be different for each case

2) a question can become cluttered and difficult to follow if we try to troubleshoot multiple users’ issues in it.

Thank you, @Mark Habib !

Kind regards,

Patrik S

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