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Is it possible to remove bitbucket product from my atlassian account ? (Repeat, same issue)

Hello,

I was wondering if it was possible to remove bitbucket product from my atlassian account

Indeed, I'm using JIRA Cloud + Bitbucket Server, those two are connected but JIRA Cloud still shows me shortcut to Bitbucket Cloud when I'm trying to create branche from JIRA Cloud or when I access to the "Start Page", ...

Also, on my Atlassian id products page (https://id.atlassian.com/manage-profile/products), I can see the Bitbucket Cloud product whereas I'm not using it

My question is : is there a way to remvove Bitbucket Cloud from my atlassian account so then it does not appear anymore on JIRA Cloud pages ?

Thanks for your help
Have a nice day

1 answer

0 votes
Ben Atlassian Team Feb 20, 2022

G'day Lacey!

So that we may proceed with troubleshooting this issue for you, can you please attempt to log in to https://bitbucket.org  using your email address? If an account does not exist, please specify - if you are able to access a workspace, please inform me of the workspace URL. There is a chance there is a workspace still active under your email address, this will first need to be deleted by us in the back-end.

Cheers!

- Ben (Bitbucket Cloud Support)

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