Ip blocked by bitbucket.org

[Team]

Hello

We have these services where our users clone repos from different providers to put into production. However one of the ips is blocked by bitbucket. How should we proceed to unblock it? Is it possible?

Thanks

[Norbert C]

Hi there,

Thank you for contacting Atlassian Community, my name is Norbert and I'm a Bitbucket Cloud Support Engineer, it's nice to meet with you! Welcome to the Atlassian Community!

Can you let me know whether if you have already opened a ticket on our ticketing support portal or not yet? Unfortunately it's not advised to share IPs via community portal, so in case you haven't opened a ticket yet, I'll do one.

Please let me know, we're here to help.

Best Regards,
Norbert
Atlassian Bitbucket Cloud Support