Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Invitation mails not receiving for a new user

lahiru March 14, 2022

email : lahiru@4axissolutions.com

1 answer

1 accepted

1 vote
Answer accepted
Norbert C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 16, 2022

Hi @lahiru 

Thank you for contacting Atlassian Community, my name is Norbert and I'm a Bitbucket Cloud Support Engineer, it's nice to meet with you! Welcome to the Atlassian Community!

I would like to inform you that this email address was on our bounce list as we received the following error message from the mail server.

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuch... - gsmtp 2019-05-30T13:15:50+00:00

I removed this bounce.

Can you let us know if the mails are getting delivered now?

I'm looking forward to hear from you.

Best Regards,
Norbert
Atlassian Bitbucket Cloud Support

Lahiru Neranjan March 16, 2022

Hi @Norbert C 

Thanks for your support. It is working fine now. Really appreciate your detailed explanation.

Norbert C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 16, 2022

You're welcome @Lahiru Neranjan I'm glad to hear I was able to help

Like Lahiru Neranjan likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events