I want to delete my account, can someone help me this?

[Archana Rawat]

I get this message , I just create my account to use bitbucket as github but now I am not able to delete my account because I am not able to use the things.

[Theodora Boudale]

Hi Archana,

You previously created some Bitbucket workspaces. These workspaces were then deleted, but it can take up to 30 days for the workspaces to be fully deleted from our system. In the meantime, your email address is still listed as the primary billing and technical contact for these workspaces in our system, which is the reason why you cannot delete the account at the moment.

You can wait 30 days from the moment that you initiated the deletion of the last deleted workspace. You should then be able to delete your account from https://id.atlassian.com/manage-profile/account-preferences.

Another option would be to log in to https://my.atlassian.com/ and designate another user as the primary and billing contact of the two workspaces. However, the new contact will need to log in to https://my.atlassian.com/ and select Make Primary to make themselves the primary contact, so that you can delete your account faster.

Please feel free to reach out if you have any questions!

Kind regards,
Theodora

[vikram]

Hi @Archana Rawat 

Welcome to Atlassian community

Once you delete the account first time, it will take 30 days to delete the account from Atlassian side (site).

or 

you can also write to https://support.atlassian.com/

vikram P