I've tried to log in to my account but is impossible because I don't receive the verification code to validate my account.
The issue is on "email@example.com" account. Currently, I'm logged in with another one because to ask for help I have to be logged, but I can't do it because I don't receive the verification code (lol), so.. is impossible to ask for support with this issue!
Please, I need some help (as soon as possible) cause I need (and want) to work.
Hi @estebanddlp ,
I checked in our system and I saw two hard bounce events for this email with the message:
550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser b50-v6si2518727eda.181 - gsmtp
It looks that we attempted to send an email at a time when the email account was not operational. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.
I went ahead and removed the email from the suppression list, could you please try to resend the verification email now?
A new one needs to be sent, as the previous ones were dropped.
Please feel free to let me know if things are ok now and if you need anything further.
Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events