I'm not receiving password reset or verification emails from Atlassian

i'm not receiving the confirmation Email to aktivate my Bitbucket account. My server don't blocked the domain "mailer.atlassian.com" too. i have created my Bitbucket account bevor i have created the Email account. Now i have the problem that i can not receive anything! if i create a new account with this email or if i reset the password!.

1 answer

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Maarten Cautreels Community Champion Apr 04, 2017

Hi Tarek,

For these type of problems, it's better to contact Atlassian through their support channels: support.atlassian.com

Or check their status page to see if there's a known issue: status.atlassian.com

Best,

Maarten

PS: I'm closing this topic for further replies. 

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