Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,462,771
Community Members
 
Community Events
176
Community Groups

I'm not receiving bitbucket invitations on my company email

Ana Luiza Chagas de Sousa
Ana Luiza Chagas de Sousa Jun 22, 2022

Hey!

My manager sent me an invitation to collaborate on a project but the invitation email doesn't arrive at all. he tried to resend the email but it didn't work either.

Could you please check this problem?

Answer
Watch
Like Be the first to like this
55 views

1 answer

0 votes
Theodora Boudale
Theodora Boudale Atlassian Team Jun 24, 2022

Hi @Ana Luiza Chagas de Sousa,

I checked the email of your community account in our system and it is not in any of our suppression lists.

I also checked our email logs for any emails sent from Atlassian to the same email address, and I don't see any Bitbucket Cloud invitation emails sent during the last 7 days.

Could you please let me know:

1. Is the invitation sent to the same email as the email of your community account (the one you used to post this question)?
Or is it sent to a different email address?

2. Does this concern Bitbucket Cloud or Bitbucket Server? If you are unsure you can ask one of your admins. Bitbucket Cloud URLs start with https://bitbucket.org/, while Bitbucket Server (self-hosted instance) uses a custom URL.

Kind regards,
Theodora

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS

Atlassian Community Events

See all events