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I;m not receiving an invitation email



My team has sent an invitation email.  However, I haven't received it so far...  I checked spam mail box as well, but nothing.


Please help me to solve this problem or maybe my email was blocked?! (based on similar issues)


Thank you,


1 answer

0 votes

Hi Narangi,

I searched our email logs for the email linked to your community account (the one you used to post this question) and I can see several emails that were sent today and have been delivered to your email server. I can't see if those emails were invitations though.

Which email was the invitation sent to? Was it perhaps sent to a different email address?

Kind regards,

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