I;m not receiving an invitation email

[Narangi Kholkhoeva]

Hello,

My team has sent an invitation email.  However, I haven't received it so far...  I checked spam mail box as well, but nothing.

Please help me to solve this problem or maybe my email was blocked?! (based on similar issues)

Thank you,

NK

[Theodora Boudale]

Hi Narangi,

I searched our email logs for the email linked to your community account (the one you used to post this question) and I can see several emails that were sent today and have been delivered to your email server. I can't see if those emails were invitations though.

Which email was the invitation sent to? Was it perhaps sent to a different email address?

Kind regards,
Theodora