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I'm getting "git@bitbucket.org: Permission denied (publickey)"

arnol01233
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March 11, 2024

I'm getting "git@bitbucket.org: Permission denied (publickey)" when I finished to configured all the conf in the ssh bitbucket page, I have another ssh key and it's working well. but in my pc I can't clone or do something

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2024

G'day!

Welcome to the Bitbucket Cloud community!

As a first step - I'd suggest checking the public key contents of the key that you are trying to use within your ~/.ssh/ directory (.pub extension) and seeing if it matches up with your public SSH key that is configured in Personal Settings > SSH Key.

If the key you are trying to use does not match, please add it to your SSH keys in Personal Settings and ensure that its matching private key is loaded in your ssh agent:

ssh-add ~/.ssh/keyname

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

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