I forgot my password and am not able to send reset email.

I recently created a Bitbucket account but I already forgot my password :/

When I request Bitbucket to send a 'reset password' email, I get the following error and nothing else happens :

'You cannot log in as the OnDemand Bitbucket team. Please log in with an individual user account to administer this team.'

I don't understand this error because I didn't ever created any team, so what's up ?

1 answer

0 vote
Paul Greig Atlassian Team Jan 01, 2014

Hi there,

If you created the Bitbucket account via your OnDemand instance, you would have received a team account invite to Bitbucket.

Could raise a ticket in support.atlassian.comin the Bitbucket project, then we can check the current setup and associations for your Bitbucket account and let you know the correct credentials to use :)



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