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I could not login through a bookmark on Chrome, while the same bookmark works fine in Opera

Venkata Nutalapati August 24, 2024

Just two days ago, I could able to login to my bit bucket account(venkata.nutalapati@zekelman.com) via both Chrome, Opera browsers, using normal userId and web password. I have to set my app password for pushing my code using command line git though.
Today, when I tried through Chrome, it failed. While the same url worked with out entering userId, or password (could be SSO) in Opera Browser. I am using my password correctly (from my notebook).

I can understand that for pushing the code, I have to set the app password, but why the web login works in Opera and does not in Chrome, while both worked fine just two days ago ?

What is the concept here ?

1 answer

2 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 24, 2024

@Venkata Nutalapati welcome to the Atlassian community

Have you tried Chrome incognito mode?  If you are logged into Chrome with a different account that could be the issue?

Venkata Nutalapati August 25, 2024

@Brant Schroeder 
Appreciate your response. I did try just now. No help ! Please see the screen snippet.
bitbucket login problem.jpg

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 25, 2024

@Venkata Nutalapati if you login with that account in a different browser does the same thing happen?  

Could it have been a different account?  Are you the repository owner?

Venkata Nutalapati August 25, 2024

@Brant Schroeder Yes, I am the owner or have write permissions on the repository as I have pushed code to it a few times already. Some one else in my organization created the repo though.

The two browsers, have the same repository as a bookmark. One is working the other is not currently, which were(both) working a couple days ago.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 25, 2024

@Venkata Nutalapati which browser is working?

 

Venkata Nutalapati August 26, 2024

@Brant Schroeder Opera is working, while Chrome is not.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 26, 2024

@Venkata Nutalapati what happens if you use Firefox?  I still think it has to do with your account that you are logged into Chrome with.

Venkata Nutalapati August 26, 2024

@Brant Schroeder 

Thanks for your follow up Mr.Brant Schroeder.
With Firefox as well, the same thing is happening.Bitbucket error Firefox.jpg

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 26, 2024

@Venkata Nutalapati can you check in Opera and see if the username / account information is the same?   Could you possibly have two accounts?

Venkata Nutalapati August 27, 2024

@Brant Schroeder 
I have to do this to log in using the Chrome browser.

  1. I tried to login using Chrome. Clicked the link "need help logging in ?".
  2. Got a link to my work email which is my userId to reset my password.
  3. During the reset, I chose the same password, which was saved by me in a notes, as the new password. It took it.
  4. Then I updated the same password in the Chrome password manager, when it prompted me to save.
  5. Looks like it is a glitch with Chrome password storage, I guess.
Like Brant Schroeder likes this

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