Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can login successfully; but I can't find the repo for my project. How do I find this?

Is there a primary admin on our company account?  Does that person need to do something to give me access?  If the primary admin is no longer employed, how do we assign a new admin?

1 answer

0 votes

Hi Eldon,

When I check your Atlassian account in our system, I see that it doesn't have access to any Bitbucket Cloud workspace.

One of the admins of the Bitbucket Cloud workspace your team is using will need to send you an email invitation by adding you to its Administrators user group.

You can open a ticket with the support team, give them the workspace ID and ask them what are the options to gain admin access.

The workspace ID is in the URL where your company's repos can be found, e.g. If you don't know what this is, you can ask one of the developers in your company who works on these repos.

You can then open a ticket via, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Please feel free to let me know if you have any questions.

Kind regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Bitbucket

Contest: Share your custom Bitbucket Pipe and win

Announced in this blog, this holiday season we’re celebrating all things CI/CD and between now and the end of 2019 we’ll be showcasing content, use cases, feature announcements and more. One featur...

2,140 views 11 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you