I am not able to login to bitbucket, please help me with that

[NehaKanojiya]

I am not able to login to bitbucket, even after entering recovery code which is given on link.

[Yogesh Mude]

Hi @NehaKanojiya 

It should work if you have done the changes in the respective file.

Can I ask in which file you have been done the changes? and what?

[NehaKanojiya]

i didn't made any changes in any file, i just want to re login to my bitbucket account. I do not have that QR code to get the verify code, please do help me with that.

[Yogesh Mude]

I hope you are using the BItbucket server if so then there are below options you can try to reset your password or to login.

1. You can ask your bitbucket admin to reset the password.
2. If the outgoing mail has been configured then you can send a reset password link yourself.
3. If you are the admin user then you can use this article to recover the admin user password, but you should have the bitbucket server access on this the bitbucket has been hosted on.

If you are using Bitbucket cloud then on the login page you will find the link called can't log in/access. Click on it and provide your email address then click on Send recovery link with this it will send you an mail to your provided email and using that you can reset the password.