Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to find source of Account lockout at bitbucket instance

Hi Team,

 

We have user 'scott.brown@pgi.com' and getting locked out at every minute on our organizations bitbucket instance https://bitbucket.pgi-tools.com. IP address 10.92.70.138. 

He is using bitbucket at multiple applications for code push  like Visual Studio , source tree, and on remote servers as well. We are unable to find the application name or the machine name from which he is hitting bitbucket. Could you please help to find the application name or host name from which he trying connecting to bitbucket?

1 answer

@Swapnil Lagad 

 

Hi and welcome to the Atlassian community

 

newer versions of Bitbucket offer advanced auditing features that could support you, alternatively you could check within the bitbucket access log to determine from which machine the user is accessing bitbucket.

 

The articles mentioned below provide useful information around how to configure/adjust access logging and how to interpret the log information

https://confluence.atlassian.com/bitbucketserverkb/configure-bitbucket-server-logging-779171678.html

https://confluence.atlassian.com/bitbucketserverkb/how-to-read-the-bitbucket-server-log-formats-779171668.html

 

Hope that helps

 

Cheers

Kurt

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,927 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you