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How do you apply a purchased license to a locally installed trial version?

Mary Garcia January 24, 2020

Can see the purchased license in Atlassian page for our account, but can't find the place to apply it to the locally hosted Bitbucket instance. License page is not editable.

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Jack Nolddor _Sweet Bananas_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
January 27, 2020

Hi Mary,

Are you using an Administrator account?

 

If so, please follow the steps described on Updating your Bitbucket Server license details page

Aaron
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2020

Hello Mary,

 

You mentioned you had a community thread in our support ticket so I wanted to update this thread as well. @Jack Nolddor _Sweet Bananas_ , just to avoid any confusion for anyone going forward, you would need to ensure you are using a System Administrator account rather than a regular admin account. 

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