We have purchased Atlassian On-Demand (Jira, Confluence and Bamboo) as one suite. Assume username is ABC for this.
Then we have purchase BitBucket in Cloud as separate product. Assume username is XYZ for this.
I was able to access BitBucket from JIRA using DVCS plugin. I was also able to click on Configure in JIRA dropdown and add BitBucket URL.
Although when I go on BitBucket, it has drop down showing Jira, Confluence greyed out. I am not able to link my JIRA and Confluence from BitBucket drop down. I am not certain what I need to do in order to configure BitBucket drop down correctly. I am referring to dropdown available in top/left corner.
I think you will need to have these owned under one general account. I would send an email to sales@atlassian.com and see if they can merge the two accounts together.
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