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Getting an error, can't log in to My bitbucket account

jawad ahmad June 26, 2022

 

I'M NEW HERE

Hi,

Having problems making an attempt to log in to my Bitbucket account, I have viewed the everyday decision for the hassle with the following message:

 

We couldn’t log you in
You may also run into this difficulty when you use unique browsers or add-ons that disguise the referrer header for id.atlassian.com and different Atlassian sites, Check for these and then strive to log in again.

2 answers

0 votes
ali ayyaz March 3, 2023

i am getting following error when login to bit bucket account.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

 

Thanks,

Vasanthan

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2022

G'day Jawad!

Welcome to the Bitbucket Cloud Community! :) 

I have checked your workspace and can see that it is currently active - the error message you have identified is either because the workspace is inactive or there is a browser plugin that is interfering with your ability to log in.

Can I ask you to try to log in using a different browser or in an Incognito window (if using Chrome)?

Cheers!

- Ben (Bitbucket Cloud Support)

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