Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Forgot email account Edited

Hi,

I'm having the same problem.

I've reset my computer and i can't connect to one of my bitbucket account (https://bitbucket.org/ozielguimaraes)
I think that the email linked is contato@ozielguimaraes.net, but i don't have this email or domain anymore. I already tried to reset my password, but i could'nt.

Here it's my new email: hi@ozielguimaraes.dev

Please, could anyone help me?

1 answer

0 votes

Hello Oziel,

Thank you for reaching out to Atlassian Community!

Checking the details of your account, contato@ozielguimaraes.net is not an Atlassian account, it was probably deleted, that's why you are not receiving the reset password email.

In order to give you access to the workspace with this new email, it's necessary to contact our support, since they have access to do that.

Please, go to support.atlassian.com/contact > Select "Technical issues and bugs" > Select Bitbucket > Atlassian (Cloud product) > If after you add the URL it shows an error, select Continue without a workspace URL > Continue with this request and then, add the necessary details in order to create the ticket. 

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Bitbucket

Contest: Share your custom Bitbucket Pipe and win

Announced in this blog, this holiday season we’re celebrating all things CI/CD and between now and the end of 2019 we’ll be showcasing content, use cases, feature announcements and more. One featur...

2,132 views 11 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you