Hello Atlassian/Bitbucket Teams
I have a personnal account https://bitbucket.org/drissboumlik/
and I hope if you can help me to recover my professional account.
professional account : https://bitbucket.org/teacodema/
and I here is my website : https://teacode.ma/
Already tested all my email
Thank you for reaching out to Atlassian Community!
Reading the details you provided and also searching internally each of the accounts you mentioned, indeed none of the accounts is linked to that Bitbucket account.
In order to access the information of https://bitbucket.org/teacodema/, I created a ticket with our support, so we can better investigate to find which email is the right one.
Since community is public, we won't post any private information here, so the ticket is better because only us from Atlassian and you will have access to and we can share and confirm some information that might not be good to let public here.
You will receive a notification and soon someone will contact you.
I recently had the same issue and lost access to my repo.
after searching here and there and doing a lot of thinking.
I caught the issue. it was a difference of (.) in my email.
for Gmail and most other email services, email@example.com is the same as firstname.lastname@example.org.
But here in Atlassian, These are 2 different emails that will have 2 different usernames.
so be sure to check for characters other than alphabets in your email and check if you can regain access to your old account.
Try out these emails and request for a password reset if the old one does not work.
Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events