Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Does anyone has any idea how long it takes to reset 2FA for Bitbucket access?

I have asked to restart my 2FA for Bitbucket but has not got a response yet. Does anyone know how long it might take?

2 answers

1 vote
Caroline R Atlassian Team Jan 13, 2022

Hi, Jose! 

Thank you for reaching out to Atlassian Community.

In order to reset your 2sv, you can follow this process:

  • when you are trying to log in and the system asks you to inform your code, you are going to see a window like this: 


  • Select the "Forgot code?" option and you are going to be redirected to another page; 

  • Select “Send recovery email";v

  • The system will send you the first email with instructions; 

  •  After 24 hours, Bitbucket will send you an email with a one-time login to provide you access to your account. The 24-hour waiting period is a necessary security measure to prevent an unauthorized person from gaining access to and exploiting your account.

I see you have already initiated this process, so you will receive the second email after the waiting period. 

Please feel free to share any additional questions or concerns regarding this case.

Kind regards,

0 votes
Pramodh M Community Leader Jan 11, 2022

Hi @Jose Guerrero 

Welcome to the community 🙂

May I know how you have reset the 2FA Option?

Hi @Pramodh M I have not reset it. I have asked to the bitbucket team to do that, but I have not got a response yet.

Pramodh M Community Leader Jan 11, 2022

You may need to provide the proof to prove the account is yours and you will get a response!!

Sorry I dont quite follow. Could you be a bit more specific please? ...  This is my request to do the reset of my account "CA-1647077" but I have not been asked to do anything else actually. 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events