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Database Deadlocks While Listing Remote Refs

We are getting an email every morning with the message in the title. The email takes you to a link which then asks you to run some SQL to fix the issue.

After following the Instructions in the link, Rebooting the server and then testing the database to make sure the settings are set how the resolution suggest we are still getting the same email every morning. 

We are getting reports from developers that they are randomly getting timeouts when trying to access repo's.

Has anybody come accross this before ?


We are running BitBucket v5.13.0 as a stand alone server, windows 2012 server (quad core with 16GB Ram) with SQL Server 2016 (Latin1_General_CS_AS) 

We plan on Upgrading soon but this issue needs resolving before we do.

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