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Could not received recovery email for 2FA after 24 hours

saroj raut
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August 3, 2023

I am not receiving recovery email. It has been already 24 hours since I request recovery email.

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Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 4, 2023

Hi @saroj raut 

Have you checked your spam folder?

If it's not there either, I'd either contact your company's internal Atlassian Admin for more help, or if that's yourself, Atlassian directly via https://support.atlassian.com/

Ste

saroj raut
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 5, 2023

Yes i have checked the spam folder.I received the email after i have contacted atlassian support.

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