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Could not add id_rsa to my account

I'm trying to add my public key to my account but I got:

"Someone has already added that key as an access key to a repository"

After digging about this error, I got the way to identify which repositories is using my access key in order to delete it:

https://confluence.atlassian.com/bbkb/someone-has-already-registered-that-ssh-key-338365482.html

This deploy key has read access to the following repositories:
josir/spo_26c655_hg
josir/campus_58a443_hg

But I don't have access to this repos anymore (it was mercurial repos that were erased by Atlassian).

How can I fix this without creating a new id_rsa?

1 answer

0 votes

Hi @josir ,

These repos still exist in our system, but in an 'Unavailable' state, which I believe is the reason why you cannot add the SSH key to your account.

I can attempt to delete these repos from our side, which would solve the issue, but I would like to ask first whether you would like a backup of these repos?

The support team is still able to provide a backup of Mercurial repos. If you'd like that, I can open a support ticket for you, so that we provide you with a backup and then delete these repos.

Otherwise, if you don't need a backup, let me know and I can attempt the deletion of these repos from our side.

Kind regards,
Theodora

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