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Cloned three out of four ruby gems. What happened to the fourth?

I'm new to rails and running in a Windows environment, which I think I have set up correctly. A contractor, "****" has built the application for us and it includes four gems stored in their repository here. I have been given read rights to this repository. At some point, I ran bundle install and three out of the four gems were picked up correctly. ONE WAS NOT. What's wrong?

Here's part of my Powershell window output. All help appreciated.

PS C:\Users\cindyw\peds-budget-frontend\rails_app\bin> rails server****tech/****_will_filter.git (at master@4547fd5) is not yet checked out. Run `bundle install` first.

PS C:\Users\cindyw\peds-budget-frontend\rails_app\bin> cd ..
PS C:\Users\cindyw\peds-budget-frontend\rails_app> bundle install
Fetching****tech/****_will_filter.git Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

Retrying `git clone "****tech/****_will_filter.git" "C:/Ruby26-x64/lib/ruby/gems/2.6.0/cache/bundler/git/****_will_filter-a61554fcd9b6ba7a32386e951cebdb56eee08e09" --bare --no-hardlinks --quiet` due to error (2/4): Bundler::Source::Git::GitCommandError Git error: command `git clone "****tech/****_will_filter.git" "C:/Ruby26-x64/lib/ruby/gems/2.6.0/cache/bundler/git/****_will_filter-a61554fcd9b6ba7a32386e951cebdb56eee08e09" --bare --no-hardlinks --quiet` in directory C:/Users/cindyw/peds-budget-frontend/rails_app has Permission denied (publickey).
fatal: Could not read from remote repository.

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