Change email address

Has been prompted “Changing from your current email address is not allowed”

1 answer

1 accepted

0 vote

Hi! Your Bitbucket Cloud account is linked to your Atlassian account, so you'll need to change your email address at id.atlassian.com.

Can you detail the steps you were following so we can identify where did it go wrong? You can also send us a screenshot of the error you get to help us understand where the problem is. 

Best regards!

Ana

I have a similar problem.

I want change my email from Atlassian account, but when i receive the email from Atlassian to my new email account, this contains a link to validate my new email, but i don't have any password for this account (this is a new email). Atlassian don't have any password from my user, because both accounts are gmail.

Both accounts are gmail

Ruben

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

71 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you